GoHighLevel + Shilo

GoHighLevel is the AI-powered operating system for growing businesses: CRM, funnels, call tracking, and automation in one platform. Shilo listens to the calls your team records in HighLevel and turns them into grades, coaching, and appointment-saving flags.

Categories

Official integration CRM

Resources

  • GoHighLevel → Shilo
  • Shilo → GoHighLevel
  • Embedded widget

How the GoHighLevel integration works

Shilo connects to GoHighLevel through its official OAuth integration: sign in, approve access to the sub-account your team works in, and you’re done. No API keys to hunt down and nothing to install. Pick the agents to include, and your team keeps dialing, texting, and running their workflows exactly as they do today. Setup takes about five minutes.

From then on, every recorded call in your GHL phone system flows into Shilo automatically and gets graded against industry best practice, by models trained on years of real agent talk time. Call notes land on the contact and tags enrich it, so your workflows can react to how the conversation actually went. The full coaching experience, with transcripts, flagged moments, and suggested lines, lives in Shilo, one tab away.

The result: HighLevel keeps capturing, nurturing, and booking around the clock, and Shilo grades the one thing automation can’t do for you, the live conversation. You’ll know which calls set appointments, which ones stall, and which agents need help this week.

For agents

Call Tracking counts your calls.
Shilo tells you which ones worked.

HighLevel logs every dial, records every conversation, and never drops a follow-up. Shilo listens to those recordings, grades each call, shows you the moment it slipped, and hands you the line for the next touch.

  • Connects with your GoHighLevel login, no API key
  • 5-minute setup
  • No workflow changes
Marcus Delgado · call transcript 5m 32s
  1. 01:44

    “We've been showing it ourselves for about six weeks now.”

  2. 03:17

    “We've had a few showings, but nothing's landed yet. Probably just a slow market.”

  3. Shilo flag · missed listing appointment

    Six weeks of showings with no offers is a pricing conversation waiting to happen. Suggested line: “Would it help if I walked through Thursday and showed you what buyers are comparing your place against?”

  4. 05:10

    “Yeah, maybe. Keep us in mind if anything changes, I guess.”

Coaching that points at the sentence

Six weeks of showings, zero offers. Nobody asked why.

Shilo pins the exact sentence where the appointment slipped away, explains why, and suggests the line that wins it. The note lands on the GoHighLevel contact before your next conversation.

Agents: 7-day free trial

Find out what your recordings already know

Sign in with your GoHighLevel account and Shilo grades your first calls this afternoon.

Get Started

For teams & team leads

Your workflows never drop a lead.
Your call quality is still a black box.

HighLevel automates everything around the conversation: capture, nurture, booking, reactivation. The conversation itself still belongs to whoever picked up the phone, and that's where listings are won and lost.

GoHighLevel already nails this

  • CRM, funnels, and websites in one platform
  • Automation that runs follow-up around the clock
  • Call Tracking with recording and missed call text-back
  • Voice AI and Conversation AI covering the front door

What no CRM can answer

  • Was that 4-minute call actually any good?
  • Did the agent ask for the appointment?
  • Which three agents need coaching this week?
  • Where in the conversation are deals dying?

Shilo answers all four, using the calls already recorded in your GoHighLevel account.

Every call graded

Every agent's recorded calls, graded in one view

Shilo grades every recorded call in your GHL sub-account, so coaching starts from evidence instead of listening to three random recordings on a Friday.

  • Every recorded call scored, not a spot check
  • Call notes and tags written back to the contact
  • Models trained on years of real agent talk time
“Shilo is the competitive advantage. The data tells us who's following the playbook, who needs help, and exactly how to fix it. Conversion rates went up by 113% in the first 4 months. ”
Chris Vandervalk Chris Vandervalk COO, Whissel Realty Group

GoHighLevel teams: bulk discount + white-glove onboarding

Open up the last black box in your stack

Bring your GoHighLevel account to a 30-minute walkthrough and watch your own calls get graded live. Every team gets white-glove onboarding and a dedicated success manager.

Book a Demo

Frequently Asked Questions

Everything you need to know about connecting Shilo to GoHighLevel.

How does the GoHighLevel connection work?

Shilo connects through GoHighLevel's official OAuth integration. Sign in, approve access to the sub-account your team works in, and grading starts the same afternoon. No API keys, no code, no CSV exports. Setup takes about five minutes.

We run multiple sub-accounts. How does that work?

Shilo connects one sub-account at a time, so start with the one your team makes calls in. Each additional sub-account connects the same way in about five minutes. Running a larger rollout? Bring it to a demo and we'll map it out together.

Does Shilo write anything back to GoHighLevel?

Yes. Shilo writes call notes to the contact and enriches contacts with tags, so your workflows can pick up right where the conversation left off. The full coaching breakdown lives in Shilo.

Does Shilo overlap with Voice AI or Conversation AI?

No, they cover different ground. HighLevel's AI handles conversations for you, answering and routing around the clock. Shilo grades the calls your human agents make, so the conversations that matter most keep getting better.

Which calls can Shilo grade?

Any call with a recording in your GoHighLevel sub-account: inbound or outbound, any lead source. You choose which agents to include when you connect.

Is there a free trial available?

Yes. Solo agent accounts get a 7-day free trial. Teams get bulk pricing, white-glove onboarding, and a dedicated customer success manager who gets your whole roster up and running.