Turn agent count into agent production.
Shilo scores every recorded call across the brokerage, coaches each agent weekly on their own conversations, and gives broker-owners and office managers the same honest read on every desk. Connecting a CRM takes about 5 minutes, and easily handles hundreds or thousands of agents.
A few quick questions, then a 30-minute demo.
Recruiting fills the roster. Development keeps it.
Most brokerages can recruit. The expensive part is what happens after the license goes on the wall, and almost none of it is visible from the broker's office.
One standard, from the newest licensee to the top producer.
Shilo hears every recorded call, scores it on the same 1 to 5 scale, coaches each agent on their own conversations, and rolls it all up by office. Agents keep their CRM, their dialer, and their day.
Rolled out in four steps.
See the brokerage, then the office, then the desk.
Every metric exists at three levels: organization, group, and agent. The same dashboard answers "how is the brokerage doing this quarter" and "why is the Coastal office's next-step rate sliding," with the calls behind the number one click away.
Save a view per office, per lead source, or per objection. Then walk into the managers' meeting with the report already written.
Ramp new licensees on your best agents' calls.
75% of new agents quit in year one, and most of them never got specific feedback fast enough to get good. On Shilo, a new licensee starts on day one with your top producers' real calls: same buyer, same objections, scored on every attempt.
Set the rule you want, like 5 role plays at a 4.0 or better before the first portal lead, and the attempts log shows who's earned it. Their first live call gets graded 30 seconds after they hang up, and their first 1:1 is already written.
Recruit with a development story. Keep agents with results.
Every agent on Shilo competes on a national leaderboard against agents across the country, in seasons, updated daily. A nationally ranked agent is a recruiting asset, and an agent whose rating went from 2.9 to 4.1 in a season has a reason to stay.
Your recruiters get their own grading model, so the calls that bring agents in get coached like the calls that bring listings in.
Coaching that lands on 300 different personalities.
The blunt closer and the steady nurturer shouldn't get the same lecture. Signals reads how each agent actually sounds on live calls, without a quiz, and delivers the same coaching in the register that works on them. That's the difference between feedback that gets filed and feedback that changes Tuesday's calls.
Hear how the brokerage sounds on the phone.
Flag any word or phrase and Shilo counts it across every conversation in scope, by office and by agent. Brokerages track brand language, partner and lender mentions, hedging language, and whether the buyer-agreement conversation is happening before the first tour.
On CRMs that take tags, a contact who asks not to be called again gets tagged Do Not Call automatically. That one runs on every call, in every office, without anyone remembering to do it.
A 79-agent brokerage, 4 months in.
DJ & Lindsey Real Estate in St. Augustine, Florida rolled Shilo out to all 79 agents in October 2024, without hiring a single additional manager. Read the case study
“Before Shilo, coaching was guesswork. Now we know exactly which conversations drive appointments, trust, and contracts. It's the first AI tool that actually changes agent behavior at scale.”
Gary AshtonTeam Leader & Founder, Ashton Real Estate Group “Shilo's role play system transformed how quickly and how well we develop agents. What used to take months to teach new agents now happens in weeks.”
Carmen MorinChief Learning Officer, Justin Havre Real Estate Team Built for the size of a brokerage.
Everything an agent gets on Solo, plus the parts a brokerage runs on. Priced for your agent count and call volume, scoped on the demo.
Organization, office, and agent, on every metric, with the period-over-period change beside each one.
Team leaders and office managers can get views scoped to their own agents, so the org chart holds.
Licensed sales, customer service, recruiting, and non-licensed ISA, attached to your CRM stages.
Your best calls, organized into folders you assign with a target score and track by attempt.
Allotment based on a free analysis of your agent count and call activity. Nobody rations coaching.
A 90-day rollout in three stages, benchmark, train, optimize, with one person who knows your setup.
Shilo plugs into the tools you already use.
Setup takes about 5 minutes. After setup, Shilo analyzes supported recorded calls automatically and delivers insights in your workflow. You just make your calls and the feedback shows up.
See all integrations Don't see yours? Tell us. That's usually how the next one gets built.
Follow Up Boss 
BoldTrail 
Lofty 
CINC 
Sierra Interactive 
GoHighLevel 
Sure Send Before you book the demo.
On the demo, based on your agent count and call activity. It runs on a shared bank of hours rather than per-seat pricing, with bulk discounts as the roster grows. There's no long-term contract.
Each CRM connection takes about 5 minutes, and Shilo supports Follow Up Boss, BoldTrail, Lofty, CINC, Sierra Interactive, GoHighLevel, and Sure Send today. Bring the list of who's on what to the demo and we'll map the rollout with you.
No. Your CRM's dialer records the call and Shilo receives the recording afterward to score it. Shilo isn't a phone system. The one requirement is that the CRM is receiving call recordings.
Every score opens with what the agent did right and ends with the exact line to try next time, and agents see their own calls before anyone else does. The weekly 1:1 takes a few minutes and is built entirely from their own conversations, so there's nothing generic to tune out.
Yes. Agents are grouped on import, and every metric rolls up by organization, group, and agent. In Follow Up Boss, team leaders can get admin views scoped to their own team's data, so the org hierarchy holds.
On their own models. Recruiters are scored on the calls that bring agents in. Non-licensed ISAs are graded on trust, qualification, and the handoff without crossing licensing lines. Models attach to your CRM stages automatically.
Connecting the CRM imports every agent, stage, and source in about 5 minutes, and you decide who's in. Onboarding runs 90 days in three stages: connect and baseline in days 1 to 30, train managers and agents in days 31 to 60, compare against the benchmark and tune in days 61 to 90. A dedicated success manager runs it with you.
No. Shilo does the listening, the pattern-finding, the prep, and the repeatable weekly session. Your managers keep the judgment, the relationships, and the hard conversations, and they walk into each one already knowing what happened on the calls.
Put a number on every conversation in the brokerage.
A few quick questions, then a 30-minute demo with Nick. We'll map your offices and CRMs, scope pricing for your agent count, and show you what the first 30 days look like.